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1. Shipping Methods

We offer the following shipping methods for your convenience:

  • Standard Shipping: Deliveries can take up to 7 to 10 business days depending on location

  • Express Shipping: Express Shipping must be made upon special requests through our contact page.

2. Order Processing Time

  • Orders are typically processed within 3 business days (excluding weekends and holidays).

  • Some items may require additional processing time, which will be indicated on the product page.

3. Shipping Time

  • The shipping time varies depending on your location, the shipping method selected, and product availability.

  • Estimated delivery times for each shipping method are provided during the checkout process.

  • Please note that delivery times are estimates and not guaranteed.

4. Shipping Destinations

  • We currently ship to addresses within United States.

  • We are currently unable to ship products internationally.

5. Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track the status of your order using the provided tracking number on our website or through the carrier's website.

6. Shipping Costs

  • Shipping costs are calculated based on the weight, dimensions, and destination of your order.

  • Shipping charges will be displayed during the checkout process for your review before finalizing your purchase.

7. Shipping Restrictions

  • Some products may have shipping restrictions due to size, weight, or other factors. These restrictions will be clearly indicated on the product page.

  • We do not ship to P.O. Boxes or APO/FPO addresses.

8. Delivery Issues

  • If your order is delayed or you encounter any issues with delivery, please contact our customer support team for assistance. We will work to resolve the issue as quickly as possible.

9. Return of Undeliverable Packages

  • If a package is returned to us as undeliverable due to an incorrect address or other reasons, we will attempt to contact you for a corrected address.

  • Additional shipping charges may apply to reship the package.

10. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

  • Please ensure that your shipping address is secure and accessible to prevent theft.

11. Changes to Shipping Policy

  • We reserve the right to make changes to our Shipping Policy at any time. Any updates will be posted on our website.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at Heritage Baits & Lures.

This Shipping Policy was last updated on 09/13/2023.


1. Introduction

At Heritage Baits & Lures, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Please read our Return Policy carefully to understand your options and our guidelines for returns and exchanges.

2. Eligibility for Returns

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Items that are non-returnable include baits, lures, and other items to the owner's discretion.

  • Returns must be initiated within 3 days of the delivery date.

3. Returns Process

To initiate a return, please follow these steps:

  • Log in to your Heritage Baits & Lures account and go to the "Order History" section.

  • Select the order containing the item you wish to return.

  • Follow the on-screen instructions to request a return authorization.

4. Return Authorization

  • Once your return request is approved, you will receive a return authorization (RA) number and detailed instructions for the return process.

  • Please include the RA number on the return packaging.

5. Shipping Costs

  • Unless the return is due to our error (e.g., wrong item shipped), you are responsible for the cost of return shipping.

  • We recommend using a trackable shipping method to ensure your return is received.

6. Refunds

  • Refunds will be processed once the returned item is received and inspected.

  • If the return is approved, a refund will be issued to your original payment method within 7 to 10 business days.

  • Shipping charges are non-refundable.

7. Exchanges

  • If you wish to exchange an item, please follow the return process outlined above and specify the replacement item you would like.

  • Exchanges are subject to availability.

8. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer support team within 3 days of receiving the item.

  • We will arrange for a return or replacement at no additional cost to you.

9. Restocking Fees

  • A restocking fee will be up to the discretion of the owner and by what product will be returned.

10. Contact Information

If you have any questions or need further assistance regarding our Return Policy, please contact our customer support team at Heritage Baits & Lures.

This Return Policy was last updated on 09/13/2023.

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